Tried turning off windows firewall and windows defender too but no help. There is no privacy switch and all permissions are allowed. I tried updating the driver from device manager and restarting the computer without success.ĭid not find webcam drivers in after searching and selecting my model( r014tx) And wires are connected properly I disconnected it and reconnecting it. No changes made ,however I replaced my back panel which was broken due to tight hinges. And taking a picture only freezes the app.Īny changes made to system before this issue occurred ? But it is on as LED light is on and audio is recording. I tried every solution provided by HP but m y webcam is not working, it is recognized by device manager but using any app only displays a black screen. I installed Youcam 6 still no help, I ran component test and HP Truevison HD webcam passed the test however there is one more component named cyberlink webcam splitter 6.0 which failed the test. That said, I will have someone follow-up on this to ensure you've been helped, If you feel I was helpful, simply click on Accept as Solution to help the community grow, After doing that your webcam should start working again, let me know if it doesn't, as it could be a hardware malfunction. If your webcam shows a black screen, simply use a flashlight or any other light source, and point it at your camera. Keep in mind that Windows 10 can sometimes update your drivers automatically in the background causing this issue to reappear.Īccording to users, sometimes you might fix this problem simply by adding an additional light source. Now click on Scan for hardware changes icon and wait while Windows installs the necessary drivers.Īfter reinstalling your drivers, check if the issue still persists.Locate your webcam, right-click it, and choose Uninstall device from the menu.If that doesn't work, I suggest you uninstall the device from the device manager:.Download the latest driver from the HP website: click here to access the came.Here's all you need to resolve the issue:
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